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4-star hotel Check-in 15:00 · Check-out 12:00

Artisan Senses Hotels Collection 5a. Avenida -Adults Only-

Relax at this adults-only 4-star hotel in Playa del Carmen featuring a rooftop infinity pool, bar, LGBTQ+ friendly vibe, near Xcaret Park and Cancun Airport.

5 Avenida Norte 324, entre calle 26 y calle 28, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico View on map
8/10
Very Good Based on 553 recent guest reviews
Free Wi-Fi Free breakfast Paid parking Outdoor pool Air-conditioned
What recent guests emphasize

Artisan Senses Hotels Collection 5a. Avenida - Adults Only

Reviewers highlight the hotel's great location on 5th Avenue, friendly and attentive staff, and well-maintained, clean rooms with good amenities. Some note excellent rooftop facilities, while a few mention noise and view limitations.

Guests often praise

  • Convenient and lively location on the main 5th Avenue strip, close to dining and nightlife.
  • Friendly, helpful, and attentive staff providing excellent customer service and support.
  • Clean, spacious rooms with modern amenities, including balconies, jacuzzis, and quality toiletries.
  • Nice rooftop terrace featuring a clean infinity pool and jacuzzi with warm water.
  • Daily housekeeping and well-maintained facilities contributing to a comfortable stay.

Worth knowing

  • Some rooms face the street and may experience loud noise from nearby clubs until midnight.
  • Certain rooms offer limited or no view, which can feel claustrophobic to some guests.
  • Stair access is limited and somewhat inconvenient, as the glass door to stairs is often locked and hard to use.
  • Breakfast inclusion can be unclear—guests are advised to confirm it upon booking or check-in.
  • Bathroom privacy in some room layouts may be minimal and may not suit all guests.

Best for

  • Adult travelers looking for a quiet, adults-only environment near Playa del Carmen’s main strip.
  • LGBTQ+ friendly guests seeking a welcoming atmosphere in a central location.
  • Visitors wanting easy access to nearby attractions like Xcaret Park and local nightlife.
  • Those who appreciate boutique hotels with modern amenities and rooftop leisure spaces.
  • Travelers prioritizing attentive service and daily housekeeping during their stay.
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About this property

Welcome to Artisan Senses Hotels Collection 5a. Avenida -Adults Only-

Artisan Senses Hotels Collection 5a. Avenida -Adults Only- is a relaxed, adults-only hotel located in the lively Gonzalo Guerrero neighborhood of Playa del Carmen. Situated on 5 Avenida Norte, between Calle 26 and Calle 28, the property places guests in the heart of the bustling area known for its dance clubs, diverse dining options, and cultural attractions like the nearby Frida Kahlo Museum.

The hotel offers essential comforts with a restaurant, a rooftop terrace featuring a bar, and an infinity pool. Many guests appreciate the cleanliness and recent room renovations, as well as daily housekeeping and attentive staff. However, some reviews mention occasional noise from nearby nightlife and limited privacy in certain room layouts, indicating that the hotel's vibrant location may not suit those seeking complete quiet.

Guests seeking activities beyond the hotel will find major attractions nearby, including Xcaret Park and Xplor Park, both highly rated eco-adventure sites, as well as Parque Los Fundadores, a beachfront park with local cultural performances. The hotel welcomes LGBTQ+ travelers, aligning with the inclusive and dynamic atmosphere of the neighborhood.

Artisan Senses Hotels Collection 5a. Avenida offers a practical choice for adults wanting a central Playa del Carmen base close to the main strip and nightlife. Check-in begins at 15:00, with checkout by noon, and the property provides accessible contact options for guest inquiries. Travelers using air transport have options like Cancun International Airport approximately 45 minutes away by car.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Paid parking
Outdoor pool
Air-conditioned
Laundry service
Room service
Restaurant
Airport shuttle
Hot tub
Bar
Smoke-free

Not available at this property

Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

İB
İPEK BADIRGALI Mar 21, 2026
10

Very nice location and excellent staff! I truly appreciate Francesca for her help during check-in. Many thanks to Patrick and Edwin for their kindness, great recommendations, and assistance with my luggage. The rooms seem recently renovated and were very clean. Daily housekeeping was provided, and the staff were extremely communicative — I received support with every question I had. If I come back to Playa, I would definitely stay here again. Cheers from Istanbul!

A
Andrea Mar 17, 2026
8.0

Excellent location, the rooms are comfy and come with a HUGE tv, nice amenities and clean bathrooms. The breakfast included is delicious. The only down site about this hotel is that our view was to a wall and it made me feel a little claustrophobic, also they don't know when your breakfast is included or not, so make sure if you booked your room with breakfast included and have them confirm it.

IS
Ivan S Mar 01, 2026
10

It is a nice smaller hotel. It has a nice pool and juguzzi in the roof. It has daily rooms service /cleaning. It is also in a good area. It is not a resort (spa and place on the beach) but it is on the main street. I would stay here again.

אכ
איתן כספי Feb 24, 2026
8.0

We spent 4 nights here. The room was very nice and the service was great. Nune was especially cordial and helpful, and made our stay very pleasant. On the down side: our room, 208, was right above the street, so every night the music from the downstairs club kept blaring into our room. It only stopped around midnight, after we insisted that the staff ask the club to keep it down. The hotel was kind enough to offer us a replacement room, but we were so tired after all the trips, that we just kept the room. But beware of rooms that face the street. Also, funnily enough, the bathroom has a see-through door... Strange and uncomfortable.

J
Jeremy Feb 20, 2026
10

Love this hotel! Definitely come back again to stay here. Customer service really friendly. Nothing to complaint about the room facilities. The strip is just right outside the entrance...easy walking distance.

PW
Paris Williams Jan 23, 2026
8.0

Very nice boutique Hotel, very clean. Great location, right on the main strip. Only two perhaps challenges is that you will hear loud music all night until late and in our (my friend and I) king size bed room there was no real privacy for the bathroom or shower but if that doesn't bother you, I highly recommend it!

MD
Marina Dantas Jan 22, 2026
10

1st of all, the hotel is located in the best place at 5th avenue. Besides the great location, the room is very spacious, clean, and great amenities. There is even a balcony with a jacuzzi. Bathroom is amazing too, the have hair dryer and high quality shampoo, conditioner etc. All hotel employees were helpful and were always smiling! I highly recommend!!!

BW
brandon waring Jan 05, 2026
10

The hotel is pretty nice. The whole hotel is in good condition and has good ammenaties. Compared to all the other hotels and airbnbs I've stayed at here over the years this one is my favorite and I had only one minor stupid complaint which I detail later. Typically I stay in Playa for an average of 4 weeks when I visit so I get a good sense of consistency with my experience at each place I stay. The employees are fantastic, I was sick one day from something I ate and one of the employees offered to run to the pharmacy for medicine. Every one who works here has been exceptionally friendly and welcoming. The room in stayed in was in the back which had a view of a wall with bubbling and peeling paint but I was excited about it because I knew it wouldn't be as noisy which it wasn't. The pool is nice and clean and the hot tub actually has warm water which I haven't seen here in Playa. The main thing I didn't like about the hotel is access to stairs. I prefered to take the stairs, even though I was on the 3rd floor. To use the stairs you have to use the glass door to the left of the entrance from the street which is always locked, can't be opened with your room key and half of the time shut. This staircases brings you to the first floor where you walk around to the back and have access to the rest of the floors.

Location & neighborhood

Where you'll find Artisan Senses Hotels Collection 5a. Avenida -Adults Only-

Playa del Carmen, Quintana Roo, Mexico

Lively area with dance clubs, global dining & exhibits on the artist's life at Frida Kahlo Museum.

  • Playa del Carmen Alterna 13 min Walk
  • Cancun International Airport 45 min Car · 1 hr 11 Transit
  • Aeropuerto Internacional de Tulum Felipe Carrillo Puerto 1 hr 33 Car · 2 hr 31 Transit
  • Cozumel International Airport 1 hr 36 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Xcaret Park 116,916 reviews

Xcaret Park

Carretera Chetumal, Puerto Juarez km 282-Int B, Colonia Rancho Xcaret, Juárez, 77580 Playa del Carmen, Q.R., Mexico

4.8 · Amusement Park
Xplor Park 30,628 reviews

Xplor Park

Carretera Chetumal, Puerto Juarez Km 282, 77710 Playa del Carmen, Q.R., Mexico

4.8 · Theme Park
Parque Los Fundadores 25,276 reviews

Parque Los Fundadores

Av Benito Juárez, Centro, 77713 Playa del Carmen, Q.R., Mexico

4.6 · Park
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